Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Great location
Family-friendly
Limited dining options
Basic facilities
7.8/10
Very good
Rooms
8.0
Location
9.0
Service
7.0
Dining
8.0
Guest reviews
7.8/10
based on 5 reviews
4.5/5
based on 1948 reviews
8.5
8.5/10based on 2336 reviews
#15 of 45 hotels in Cala d'Or based on Tripadvisor
David
United Kingdom,
April
2024
7.6/10
My stay at this hotel was wonderful overall. The rooms were spacious and perfect for traveling with a young family, offering all the essential facilities needed. The service, though friendly, could benefit from some extra customer service training. The location above the stunning Esmeralda cove was truly picturesque, and the dining experience, while slightly limited in options, still provided fresh seafood delights. The facilities were basic but met our needs efficiently.
Rooms
8.0
Our room was on the balcony with two sofas turning into beds, ideal for a family, and the bedroom had all the necessary facilities.
Service
7.0
The staff members were friendly, but I noticed they could use some more customer service training to enhance the overall experience.
Location
9.0
The hotel's location above the beautiful Esmeralda cove was breathtaking and truly picturesque.
Dining
7.0
The dining options were slightly limited, but the fresh seafood provided was enjoyable.
Facilities
7.0
The hotel offered basic facilities that were suitable for our stay.
Great location
Limited dining options
Richard
United Kingdom,
December
2023
7.8/10
The hotel is located right by the gorgeous beach with a stunning view but lacks some amenities. The rooms are spacious and clean, offering a mix of views. The staff is friendly and accommodating, although some service aspects could be improved. The dining options are varied with a spectacular view, and the facilities are well-maintained but with limited offerings.
Rooms
8.0
The rooms are spacious and clean, offering a mix of views.
Service
7.0
The staff is friendly and accommodating, but some service aspects could be improved.
Location
9.0
Located by the gorgeous beach with a stunning view.
Dining
8.0
Varied dining options with a spectacular view.
Facilities
7.0
Well-maintained facilities but with limited offerings.
clean
limited amenities
Dick
United States of America,
November
2023
8.4/10
My stay at the hotel was wonderful. The rooms were cozy, the staff was welcoming, and the location was superb. However, the dining options were slightly lacking. The facilities were top-notch, making it a great value for the price.
Rooms
8.0
The rooms had a great shower and the most spectacular view. They also had the usual basic self-catering facilities.
Service
7.0
The staff was friendly and helpful, though some could benefit from customer service training.
Location
9.0
The hotel is situated right in front of the gorgeous little Esmeralda cove with a gently sloping beach, a truly beautiful location.
Dining
9.0
The dining experience had many options and offered an unreal view. However, it was not included in the price.
Facilities
9.0
The hotel had excellent facilities, providing everything I needed for a comfortable stay.
Marie
United Kingdom,
July
2023
7.8/10
The hotel was lovely with comfy beds and a kitchenette in the rooms. The breakfast included was a nice touch. However, the extra cost for nearby restaurants added to the overall expense. The green gardens around the hotel were beautifully maintained, enhancing the peaceful atmosphere.
Rooms
8.0
The rooms were equipped with comfy beds and a kitchenette, and the included breakfast was a plus.
Service
7.0
The service, especially at the reception desk, was efficient and welcoming. Some staff could benefit from additional customer service training.
Location
9.0
The hotel is located by a beautiful cove overlooking the sea, offering a picturesque setting. However, the nearby restaurants added a significant cost to the holiday.
Dining
8.0
The dining experience provided slightly different options with an unreal view, but the cost of dining at the nearby restaurants was a downside.
Facilities
7.0
The hotel offered various facilities such as car hire, laundry, and tours/ticket assistance. However, the additional cost for some services impacted the overall value for money.